| About Us |
QTS was formed in 2004 to support the continuing
education and consulting needs of small to mid-size
businesses in the area of customer and employee
satisfaction, help with quality processes and documentation,
and manager and employee training in quality topics.
Seminars are designed around practical programs in
business today. These include:
education and consulting needs of small to mid-size
businesses in the area of customer and employee
satisfaction, help with quality processes and documentation,
and manager and employee training in quality topics.
Seminars are designed around practical programs in
business today. These include:
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| "The instructor was consistently excellent. I was challenged...and have already begun to use the added knowledge in my place of employment." |
Quality Management: An introduction to employees about the elements that comprise a
quality organization, such as concentrating on customer satisfaction and loyalty.
Financial Management: How to look at the flow of cash through an organization. How to
evaluate the attractiveness of investment opportunities. Helps to answer the question "why are
some projects funded and others are not?"
Statistics: The basics of analyzing data to draw statistically correct conclusions.
Marketing Research: A survey of techniques in gathering data from customers and drawing
conclusions about how the company is perceived by your customers.
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