Choose the courses that best answer your business needs:
Quality Management Series
An overview of the quality organization, as well as
ways to receive and process customer feedback
to support customer satisfaction programs and
improved operations.  Courses include:

  • Focusing on Customers  [more]
  • Strategic Planning [more]
  • Establishing Systems for Continuous
    Improvement  [more]
  • Statistical Process Control  [more]
Financial Management Series
An understanding of the time value of money
and the evaluation of projects as they impact
the company's bottom line.  Net present value,
cash flow, internal rate of return, modified IRR,
payback analysis, and return on invested
capital are some of the ways to decide whether
to accept or reject new capital spending.  
Courses include:

  • Introductory Finance [more]
  • Intermediate Finance
Statistics Series

The application of statistical methods to
quality control, customer satisfaction and
employee satisfaction.  Courses include:

  • Introductory Statistics
    - Mean & Standard Deviation  [more]
  • Intermediate Statistics
Marketing Research Series

Marketing research is a method to move a
business forward into new ventures, not
just a way to measure past performance.  
Courses include:

  • Gathering Data through
    Questionnaires  [more]
  • Evaluating Data  [more]
Seminars
These programs can be tailored to be lecture-style or seminar-style, where participants are
encouraged to solve representative cases or problems in small groups.
"One of the best instructors I have had!  He [Mr. Goldstein] does a great job of explaining
the material, and he is extremely enthusiastic about what he teaches."

"I enjoyed Professor Goldstein immensely.  He has an excellent rapport with the class and
is very knowledgeable on the subject.  I would highly recommend him and look forward to
another class with him."